To achieve the purposes mentioned in this policy, sometimes we will share your personal data with trusted third parties. We give access to your personal data to our staff and to other third parties that provide us with support or collaborate in delivering the services that we or our partners offer you.
We will do this in the following circumstances:
- If you choose to pay using one of PayPal's payment options, we will pass some of your personal information (such as name, delivery address, billing address (if different), email address, and order details) to PayPal so they can assess whether you qualify for their payment options and tailor the payment options for you. Your personal data is handled by PayPal in accordance with applicable data protection law and in accordance with the information in their privacy policy.
- Payment services providers for the purposes of authorising funding of the orders you place.
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. This requires you to accept our cookie policy when you first visit our website.
- Companies that provide insights and analytics services for us so we can stock the right products, send the right marketing campaigns, and understand our business and customers better.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- CRM email and website marketing provider that sends emails on our behalf and displays product recommendations and voucher codes based on your online activity with us.
- Marketing partners to send emails on our behalf, and/or for co-branded and/or co-sponsored marketing and promotional events offered in conjunction with another company or companies. If you register for or participate in such marketing and promotional events, we and the relevant partner companies may receive information collected in conjunction with the co-branded and/or co-sponsored marketing and promotional events. Our privacy policy will apply to our use of your personal information.
- Social media partners (who may act as independent/joint controllers in certain cases), advertisers and advertising networks, who may act act as independent/joint controllers, (e.g. Google, Facebook & Instagram (aka Meta), TikTok, Microsoft and others) that require the data to select, serve and report on the effectiveness of relevant adverts to you and others. Personal data shared with these marketing providers for targeting and reporting will be pseudonymised where possible and only where opted into marketing communications (both online and through signing up in store/registering an account). We may also provide aggregate information to help advertisers reach the kind of audience they want to target.
- Advertising to "lookalikes", we work with our retail partners to find potential customers who "look like" our existing customers on platforms such as Facebook and Google for advertising purposes. To do this, we use information about your general shopping habits (and those of similar households) to create large groups of customers that may be interested in seeing different advertisements of retail partners. If you're within one of these groups for a given campaign, we may share some basic data about you (and the other customers in the group) with the platform. This is so that the platform can find and show adverts to other users of its platform who have similar interests to you. The data we share for these purposes will be pseudonymised to protect your identity and is promptly deleted in line with our retention policy and that of our partners . You can stop our use of your data in this way by opting out of all marketing or unsubscribing from our marketing emails. You can also opt out of being included in a platform's lookalike audiences directly via them.
- Product Reviews, we work with a third party that helps us to publish your product reviews on our website. When you submit your product review through our website, the nickname, age and email address that you enter (along with your review) will be collected and hosted by this external company. We have a contract in place to manage all data processing undertaken on our behalf as their Client.
- Referral marketing services to enable our customers to recommend Pour Moi to their friends and family. Our refer a friend programme is operated on our behalf by an external company. We have a contract in place to manage all data processing undertaken on our behalf as their client.
- Loyalty programme provider to enable our customers to gain points and benefits through interacting with Pour Moi. Our loyalty programme is operated on our behalf by an external company. We have a contract in place to manage all data processing undertaken on our behalf as their client.
- Sometimes we ask outside research companies to contact you directly for opinions on our products and services.
- We may share your name, address and details about what you’ve ordered from us with our data cooperative partners. These partners manage prospect pools on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, home interiors and travel categories. Our partners analyse information about what our customers buy in order to help us understand your buying patterns. This helps us plan what we send you, based on what you like to buy. They also help us to ensure that you don’t hear from us if you don’t want to therefore if you’ve told us that you don’t want to receive any marketing from us, we’ll share your information with them to ensure you’re added to a suppression list. In addition, the partners analyse what sort of products might interest you and pass your name and address to companies whose products are likely to appeal to you.
- If required by law, under any code of practice by which we are bound by, or we're asked to do so by a public or regulatory authority such as the Police or the Department for Work and Pensions.
- Information may also be shared with fraud prevention agencies to prevent fraudulent claims.
- If we need to do so in order to exercise or protect our legal rights, users, systems and services.
- In response to requests from individuals (or their representatives) seeking to protect their legal rights or the rights of others.
- With emergency services (if you make an emergency call), including your approximate location.
We ensure that such Related Parties do not use your personal data for any other purposes, that they do not disclose it to any other third parties and that they do not retain copies of your personal data except as necessary to provide services to us or to our Users or as may be required by law. We require Related Parties to protect personal data of our Users that is received from us from unauthorised access, corruption or loss.
SHARING YOUR DATA OUTSIDE OF THE UK:
We operate from the United Kingdom. We may use servers and cloud services to store and process data in other countries and may transfer the data to other countries for the purpose of storage and data management. Our Related Parties may have access to your personal data in different countries including, without limitation, the UK, the EU, the USA and rest of world. We ensure that when personal data is transferred across borders, we do so in compliance with the law including (in the case of data exported from the EU) by putting in place, as between us and the party receiving the data, contractual terms for the protection of the interests of data subjects in the form approved by the European Commission.